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Delivery Information

New Zealand Delivery

The standard delivery time for orders is usually 1 - 5 business days for orders within the North Island and 2 - 7 business days for delivery to the South Island. Please allow an extra day for Rural Delivery addresses.  If your order is received by midday on a business day, and the item is in stock, it will usually be shipped the same day.  Orders received after midday may be shipped on the next business day. 

Depending on stock levels, some orders are shipped from our store and some are shipped from supplier warehouses - orders shipped from the warehouse are usually despatched the next day so please allow an extra 1 - 2 days for delivery.

Please note that these delivery times are target times and are not guaranteed by Couriers - delivery can sometimes take longer due to unforeseen factors (such as bad weather for example).  If you require a product urgently don't leave it to the last minute to order!

Delivery to Island addresses, such as Great Barrier Island, are not covered by the standard NZ delivery charges and an extra Island Delivery courier charge will apply.

International Shipping

We offer speedy international shipping to most destinations - including Australia, Singapore, Hong Kong, the Pacific Islands, UK, Europe, USA and Asia - via DHL Express or NZ Post International Courier. For more information on international orders or for a shipping quote please contact us.